♡ HELP CENTER ♡
☆ Collections ☆
Q : What is the difference between the two different collections that you carry?
A : My Best Friend's Closet (Dacula) has two different collections on our website, our Luxe Collection, which is limited time pieces that are sourced at our vendor's home warehouse. It carries the more popular boutique brands and also has a shorter shipping time (2~5 days shipping). We have multiple releases a week, each and every week from our Luxe Collection. Each release stay with us until whichever comes first : sell out status or we try our very best to keep each release in our shop for up to 2 weeks.
Our Worth the Wait Collection is just that, it carries no difference in quality. It is however white label brands, which just means that it doesn't have the more popular name brands attached. It is sourced at our vendor's outside home based warehouses, which has a few days longer in shipping times (5~10 day shipping). We have one~two weekly releases each and every week from our WTW Collection that have about the same staying power, depending on popularity and new trends that are released.
Q : Does My Best Friend's Closet Dacula only carry women's clothing?
A : We mostly carry women's clothing yes, but we also carry quality shapewear, boutique jewelry, Lafeel Beauty brushes and when we find fabulous accessories for us and clothing for our mini me's, we for sure grab onto those goodies.
☆ Inventory ☆
Q : Why do you not carry inventory?
A : My Best Friend's Closet (Dacula) is a small E~Commerce Online Boutique who is very hands on with every single step of our online boutique business; from product selection to the product releases to the staying on top of your track shipping orders to your doorsteps. We are also extremely close to our handpicked vendors that source our handpicked collections, including personally attending weekly showcases of product that we choose to launch in our shop.
☆ Shipping ☆
Q : After we place an order from your website, how do we track it to our doorstep?
A : After you choose your fabulous limited pieces from our shop and when you checkout, be sure your address is entered correctly and be sure to attach your email address. Your email address will ensure the tracking option that we utilize. You will receive updates all the way to your doorstep.
☆ Returns & Exchanges ☆
Q : Do you accept Returns?
A : Simply yes. Something that makes My Best Friend's Closet (Dacula) different than most online boutiques is that yes, we accept returns. We have made sure to find vendor's that help us utilize this important feature. For more on our return policy, please see our Return Policy listed in the attached blog notes on our website for further information.
♡ Please feel free to Chat with us, on our website Chat Box, for any other questions you may have and thank you from the bottom of our hearts for shopping with us ♡